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Terms & Conditions – Sherman Group Last updated: 8 April 2026 Forma 1. Company Information These Terms and Conditions (“Terms”) govern the use of this website and the services provided by: Sherman Group Calle Marconi 74B 50800 Zuera, Zaragoza Spain Email: info@shermangroup.co.uk By accessing our website or engaging our services, you agree to be bound by these Terms. Forma 2. Scope of Services Sherman Group provides services including, but not limited to: Business consultancy IT solutions Customs, trade, and commercial advisory Brokerage and intermediary services All services are provided subject to availability and may be tailored on a case-by-case basis. Forma 3. No Financial or Legal Advice Unless explicitly agreed in writing, Sherman Group does not provide regulated financial, investment, or legal advice. All information provided is for general commercial guidance only, and clients should seek independent professional advice where appropriate. 4. Client Responsibilities By engaging our services, you agree to: Provide accurate and complete information Cooperate in a timely manner Comply with all applicable laws and regulations Ensure you have authority to act on behalf of your business You remain solely responsible for decisions made based on our services. 5. Fees and Payment Fees will be agreed in writing prior to engagement Invoices must be paid within the agreed terms Late payments may incur interest and/or suspension of services We reserve the right to require upfront payment or retainers All fees are non-refundable unless otherwise agreed. 6. Confidentiality We will treat client information as confidential and use it only for the purpose of delivering services. This obligation does not apply where disclosure is required by law or where information is already publicly available. 7. Intellectual Property All materials, methodologies, systems, and content provided by Sherman Group remain our intellectual property unless otherwise agreed. Clients are granted a limited, non-transferable licence to use deliverables for their internal business purposes only. 8. Limitation of Liability To the maximum extent permitted by law: Sherman Group shall not be liable for indirect, incidental, or consequential losses We do not guarantee specific outcomes or results Our total liability shall not exceed the fees paid by the client for the relevant service This includes, but is not limited to: Loss of profit Loss of business opportunity Business interruption Reputational damage 9. Indemnity You agree to indemnify and hold harmless Sherman Group from any claims, damages, or liabilities arising from: Your use of our services Your breach of these Terms Any third-party claims related to your business activities 10. Third-Party Services We may introduce or work with third parties (e.g. lenders, partners, service providers). We do not control and are not responsible for: Their services Their decisions Their outcomes Any agreement with third parties is solely between you and them. 11. Brokerage & Introductions Where we act as an intermediary: We do not guarantee deal completion Terms are subject to third-party approval We may receive commissions or fees from transactions Details will be disclosed where required by law. 12. Compliance & Due Diligence We reserve the right to: Conduct identity verification (KYC) Request documentation Refuse or terminate services where compliance concerns arise This includes anti-money laundering (AML) obligations. 13. Data Protection Use of personal data is governed by our Privacy Policy. By using our services, you acknowledge and agree to such processing. Forma 14. Website Use You agree not to: Use the website for unlawful purposes Attempt to gain unauthorised access Interfere with functionality or security We may suspend or restrict access at our discretion. 15. Disclaimer All content on this website is provided “as is” without warranties of any kind. We do not guarantee: Accuracy Completeness Availability Use of the website and services is at your own risk. 16. Termination We reserve the right to terminate or suspend services: For breach of these Terms For non-payment Where we consider there is risk (legal, financial, reputational) 17. Force Majeure We shall not be liable for failure to perform due to events beyond our reasonable control, including: Natural disasters War Regulatory changes Technical failures 18. Governing Law These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes shall be subject to the jurisdiction of the Spanish courts. 19. Amendments We reserve the right to modify these Terms at any time. Updated versions will be posted on this page. 20. Contact Sherman Group Calle Marconi 74B 50800 Zuera, Zaragoza Spain Privacy Policy – Sherman Group Last updated: 8 April 2026 1. Company Information This website is operated by: Sherman Group Calle Marconi 74B 50800 Zuera, Zaragoza Spain Email: info@shermangroup.co.uk Sherman Group acts as Data Controller under the GDPR (EU) 2016/679 and UK GDPR. 2. Purpose and Commitment We are committed to protecting personal data while operating a commercially driven, international business across consultancy, IT, and customs & commerce. This policy is designed to provide transparency on how we process data in the course of delivering professional, commercial, and strategic services. 3. Categories of Data Collected 3.1 Personal Identification Data Name, surname Email address Telephone number Company and job role 3.2 Commercial & Professional Data Business interests Transactional intentions Financial and project-related information Communications and correspondence 3.3 Technical & Usage Data IP address Device identifiers Browser and operating system Website interaction and behavioural data 3.4 Marketing & Analytical Data Preferences and engagement Response to campaigns Website navigation patterns Inferred business interests Forma 4. How We Use Personal Data We may use personal data for a broad range of business purposes, including: Delivering consultancy, IT, and trade-related services Managing client and partner relationships Internal business analysis and strategic planning Marketing, outreach, and business development Improving our services, systems, and user experience Monitoring usage patterns and performance Ensuring legal, regulatory, and compliance obligations Preventing fraud, misuse, or security risks Where appropriate, data may be used to identify potential business opportunities, partnerships, or commercial relevance. Forma 5. Legal Bases for Processing We rely on: Contractual necessity Legitimate business interests, including growth, marketing, and optimisation Legal obligations Consent, where required Our legitimate interests include operating an efficient, scalable, and commercially proactive business. Forma 6. Data Sharing and Disclosure We may share personal data with: Service providers and IT infrastructure partners Professional advisors (legal, financial, compliance) Business partners, intermediaries, and collaborators Regulatory or governmental authorities where required Such sharing is limited to what is necessary for business operations, service delivery, or compliance. We ensure that third parties are subject to appropriate confidentiality and data protection obligations. Forma 7. International Operations Given the global nature of our business, data may be processed in multiple jurisdictions. We implement safeguards such as: Standard Contractual Clauses (SCCs) Data processing agreements Transfers to jurisdictions recognised as adequate Forma 8. Data Retention We retain data for as long as necessary to: Maintain business relationships Deliver services Meet legal and regulatory requirements Support legitimate business interests such as analysis and record-keeping Retention periods are determined case-by-case. Forma 9. Data Security We implement commercially appropriate security measures, including: Controlled access systems Data minimisation principles Secure storage and infrastructure Monitoring and risk management practices Forma 10. Your Rights You have the right to: Access your data Correct inaccuracies Request deletion Restrict or object to processing Withdraw consent (where applicable) Requests can be made via: info@shermangroup.co.uk 11. Marketing Communications We may contact you with relevant business updates, insights, or opportunities where: You have provided your details There is a legitimate business interest You may opt out at any time. 17. Commercial Use of Data Sherman Group may process personal data to support its legitimate commercial interests, including business development, strategic decision-making, service optimisation, and identification of potential opportunities. Where appropriate and lawful, Sherman Group may share personal data with selected partners, affiliates, and third-party service providers for the purposes of delivering services, facilitating commercial relationships, or enhancing business operations. In certain circumstances, Sherman Group may use aggregated, anonymised, or non-identifiable data for analytical, statistical, or commercial purposes, including market insights and business intelligence. Where personal data is used for direct marketing, data sharing beyond core service delivery, or any activity requiring consent under applicable law, Sherman Group will obtain such consent in accordance with GDPR and UK GDPR requirements. Sherman Group does not sell personal data in a manner that contravenes applicable data protection laws. Any data-related commercial activity is conducted within the framework of transparency, lawful basis, and applicable regulatory obligations. Forma 12. Cookies & Tracking We may use cookies and similar technologies to: Analyse traffic Understand behaviour Improve performance Support marketing strategies Consent will be obtained where legally required. Forma 13. Third-Party Services We may use third-party tools (analytics, CRM systems, communication platforms) that process data on our behalf. Forma 14. Limitation of Liability While we take reasonable steps to protect data, we cannot guarantee absolute security. Use of our website and services is at your own risk within legally permissible limits. Forma 15. Policy Updates We may update this policy periodically to reflect changes in legal, technical, or business developments. Forma 16. Contact Sherman Group Calle Marconi 74B 50800 Zuera, Zaragoza Spain
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